Zoho Backstage - What's New in January 2026

January brings updates to Zoho Backstage focused on lead management, ticket distribution, QR code support, and improved data control for event organizers.

• Lead Profile Settings allows event organizers to decide exactly what information exhibitor teams see when they scan attendee badges
• Exhibitors get only the details that matter while you stay in control of data visibility and privacy
• Configure Lead Profile Settings from Exhibitors > Exhibitor Settings > Lead Profile
• Organizers can choose relevant basic fields such as phone number, company, or designation
• Organizers can select custom registration fields to include in lead profiles
• Default fields like first name, last name, and email are always included and cannot be removed
• Settings apply across all exhibitors for the event once configured
• When exhibitors scan a badge, they see only the fields you have enabled directly in the mobile app under Lead Scan > Lead Profile
• Hidden registration fields cannot be added to lead profiles
• Any field removed from the registration form is automatically removed from the lead profile as well
• Especially useful for events like education fairs, job expos, and industry exhibitions
• Plan availability for Lead Profile Settings: Included in the Essentials, Premium, and Ultimate plans
• Ticket group links and IDs allow you to copy the Ticket Group ID or Ticket Group URL directly from ticket group options
• Ticket Group URL takes registrants straight to a specific ticket group on the Select Tickets page, perfect for targeted sharing
• Ticket Group ID can be used with the embeddable widget to display tickets from a specific group
• Support for Ticket Group ID will be extended to APIs once Ticket Group APIs are available
• Ticket group sharing is useful for embedding tickets on external websites or guiding attendees to a focused set of options
• Plan availability for Ticket group links and IDs: Included in the Free, Essentials, Premium, and Ultimate plans
• QR code support extended to more email types for smoother event entry and session access
• QR codes can now be added to emails sent to speakers, sponsors, exhibitors, and RSVP guests in addition to existing attendee emails
• Newly supported automated emails include Welcome Speaker and Session Updated emails for speakers
• Newly supported automated emails include Inform an early sponsor that the website is live and Welcome and thank a sponsor who contributes after the website is live emails for sponsors
• Newly supported automated emails include Exhibitor Request Approved and Invite Booth Member emails for exhibitors
• QR code support has been extended to scheduled emails sent to speakers, sponsors, exhibitors, and RSVP guests attending the event
• Plan availability for QR code support in automated emails: Included in the Free, Essentials, Premium, and Ultimate plans
• Plan availability for QR code support in scheduled emails: Included in the Essentials, Premium, and Ultimate plans
• All features and enhancements are available across all Zoho Backstage-supported data centers