Zoho Creator - Revamped Email Management with Multiple Outgoing Channels

Zoho Creator has revamped its Email Management feature, introducing a centralised hub under Operations where you can configure and manage multiple outgoing email channels.

• Creator built-in remains the default channel with no setup required, and now supports SPF and DKIM domain authentication so you can send from your own domain address and improve deliverability.
• ZeptoMail, Zoho's dedicated transactional email service, is available as a channel and includes delivery monitoring, email activity tracking, webhook support, bounce address management, and detailed logs.
• You can route outgoing emails through Microsoft Outlook using OAuth 2.0 by registering an application in the Microsoft Azure portal and connecting it with your Client ID and Client Secret.
• You can route outgoing emails through Gmail using OAuth 2.0 by registering an app in Google Cloud Console.
• A Custom SMTP channel lets you connect any third-party email service or your own email infrastructure, with support for both basic authentication and OAuth 2.0.
• Multiple channels can be configured, but only one can be active at a time; all outgoing emails are routed through the active channel.
• Only the super admin can configure and manage email channels.

Availability: Applicable to Creator 6 (C6) users. Email channels are available on paid plans only; the Creator built-in channel is available on the Free plan. Domain authentication requires a paid plan.