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Thursday, April 30, 2026

Zoho CRM - Mirror Component for Real-Time Related Record Data

Zoho CRM has introduced the mirror component, which displays fields from related records directly on a record's detail page in real time. This removes the need to navigate between modules to access linked information like contact details on a deal.

Zoho CRM - Mirror Component for Real-Time Related Record Data
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Zoho CRM has introduced the mirror component, a new layout element that displays fields from related records directly within the record you are viewing, updated in real time.

  • Mirror components act as a live, read-only window into related records; any changes to the source record are reflected instantly.
  • You can view fields such as a contact's phone number or email address directly on a deal record without navigating to the Contacts module.
  • Mirror components differ from Fields of Lookup (FOL): use FOL when data needs to be stored or modified locally, and mirror components when you just need real-time visibility.
  • Up to 100 mirror fields per module are supported, spread across a maximum of five lookup fields.
  • Mirror components are layout-specific, so different layouts can show different sets of mirrored fields.
  • They are visible on the create, edit, and details pages but not in list views.
  • Mirror components cannot be used in criteria or filters; cross-module filters in custom views and smart filters should be used instead for that purpose.
  • They are available in all modules that support lookup fields, excluding Calls, Meetings, Tasks, Appointments, and Users.

Availability: All editions except the Free edition.

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