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Friday, July 17, 2026
Zoho CRM - Mobile App Updates
The Zoho CRM mobile app has received a set of updates across iOS and Android, including the Reports module on iOS, record tags on iOS, and dynamic formula fields on Android. Other additions include WhatsApp Business deep linking, static subforms, multiple meeting reminders, and multi-select lookup fields in Blueprint.

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The Zoho CRM mobile app has received several updates across iOS and Android.
- The Reports module is now available on iOS, where you can open a report, tap a record for details, export in PDF, Excel, and CSV formats, and share reports by email with internal and external recipients. This was already available on Android.
- Record tag management is now available on iOS, including creating, associating, editing, and deleting tags, carrying tags over during lead conversion, and adding tags during a Blueprint transition. This was already available on Android.
- On Android, dynamic formula fields built on the Now() function, such as age of a record or days since last activity, now recalculate every time you open a record.
- On Android, you can open WhatsApp Business chats directly from CRM records by tapping deep-linked phone numbers on business cards, the details page, and the Message option. This was already available on iOS.
- On Android, static subforms are now supported, so you can view predefined rows within a record and update their editable fields.
- On Android, you can add multiple reminders and custom reminders for a single meeting, rather than only one.
- On both iOS and Android, multi-select lookup fields can now be viewed and updated during a Blueprint transition.