Zoho Assist

Service, Security and IT Management

Zoho Assist is a cloud-based remote support and access solution for IT teams and support professionals. Provide instant remote assistance to customers and employees, access unattended computers for maintenance, and troubleshoot issues across platforms. No installation required for the end user — they simply click a link to start a session.

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Availability

Global

Pricing

Free

Bundles

Zoho OneService Plus

Key features

On-demand remote support
Unattended remote access
File transfer
Multi-monitor navigation
Session recording
Reboot and reconnect
Chat during sessions
Custom branding
Diagnostic tools
Cross-platform support (Windows, Mac, Linux, iOS, Android)

Use cases

IT helpdesk providing remote support
MSPs managing client machines remotely
Supporting remote workers with technical issues
Accessing unattended servers and workstations

Why teams choose Zoho Assist

Instant support — no end-user installation needed
Access unattended machines for maintenance
Cross-platform support from one tool
Professional branding for MSPs and IT teams

Our Clients Using Zoho Assist

Scientific Instrumentation

Outstanding technical knowledge & communication

"His friendly but professional persona and his ability to explain and communicate during projects stands out."

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