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App Directory
Zoho TeamInbox
Email, Storage, and Collaboration
Zoho TeamInbox is a shared inbox tool for teams that manage group email addresses like support@, sales@, or info@. Assign emails to team members, discuss internally before replying, and ensure nothing falls through the cracks. It brings order to shared email without the chaos of forwarding and CC-ing.
Key features
- Shared team inboxes
- Email assignment
- Internal comments and discussions
- Collision detection
- Snooze and follow-up reminders
- Tags and labels
- Email templates
- Rules and automation
- Analytics
- Integration with Zoho apps
Use cases
- Managing shared email addresses (support@, sales@)
- Ensuring every customer email gets a response
- Collaborating on email replies as a team
- Replacing messy email forwarding and CC chains
Why teams choose Zoho TeamInbox
- Never let an email fall through the cracks
- Discuss emails internally before replying
- See who is working on what in real time
- Bring order to shared email chaos