Zoho Bookings - Routing Forms

Zoho Bookings now offers routing forms, which collect information from customers before they schedule an appointment and automatically direct them to the most appropriate booking page based on their responses.

• You can collect relevant information from customers before they book an appointment.
• Customers can be routed to specific booking pages based on their form responses.
• You can redirect customers to an external website or display a custom message for scenarios that do not require scheduling.
• Routing rules can use a single If condition, or combine multiple If conditions with AND or OR operators based on field values.
• Routing reduces incorrect bookings by guiding customers to the right page.
• Automated routing minimises manual appointment assignment.

Availability: Premium plan.