Upcoming Webinar: How to Customise Zoho CRM Around Your Sales Process· Oct 16Register →
App Directory
Zoho Voice
Sales, Marketing, Service, Email, Storage, and Collaboration
Zoho Voice is a cloud-based business phone system offering virtual numbers, call management, and telephony features for sales, support, and operations teams. Set up local or toll-free numbers, configure IVR, record calls, and integrate with Zoho CRM and Zoho Desk for contextual calling.
Key features
- Local and toll-free virtual numbers
- IVR and call menus
- Call recording and monitoring
- Call queues
- Power dialer
- Voicemail and voicemail-to-email
- Call analytics
- CRM and helpdesk integration
- WebRTC-based calling
- Mobile app
Use cases
- Setting up a cloud phone system for sales teams
- Managing customer support calls efficiently
- Recording calls for quality and training
- Integrating telephony with CRM and helpdesk
Why teams choose Zoho Voice
- Set up a business phone system in minutes
- Integrate calls with your CRM and helpdesk
- Record and monitor calls for quality
- No hardware needed — call from browser or mobile