Zoho Bigin
Sales
Zoho Bigin is a pipeline-centric CRM designed specifically for small businesses. Unlike complex enterprise CRMs, Bigin keeps things simple with a visual pipeline view, quick setup, and affordable pricing. Manage your deals, contacts, and follow-ups without the learning curve. It is the CRM for teams who find traditional CRMs overwhelming.
Key features
- Visual pipeline management
- Contact management
- Built-in telephony
- Email integration
- Workflow automation
- Multiple pipelines
- Mobile app with business card scanner
- Team collaboration
- Customisable deal stages
- Connected pipelines
Use cases
- Small businesses managing their first sales pipeline
- Freelancers tracking deals and follow-ups
- Replacing spreadsheets for sales tracking
- Teams outgrowing basic contact management
Why teams choose Zoho Bigin
- Set up your CRM in under 30 minutes
- Affordable pricing built for small businesses
- Visual pipelines make sales tracking intuitive
- Mobile-first design for sales on the go
Latest News
Bigin by Zoho CRM - AI Features for the Web Interface
Bigin is bringing its Zia AI features to the web interface as a phased rollout, including email assistance, smart summaries, and three Zia Agents. EU data center support, which covers the UK, is coming soon.
May 27, 2026
Bigin - Interactive WhatsApp Templates and Quick Replies in the iOS App
The Bigin iOS app now supports interactive WhatsApp templates and Quick Replies in Business Messaging, so you can respond to chat enquiries faster from your phone. The release also adds voice messages, message replies, PDF conversion for long messages, and in-app translation.
May 13, 2026
Bigin - Dashboard Enhancements for Stage History and Associated Products
Bigin has added new dashboard features including shortened number formatting and support for Stage History and Associated Products as related modules. These enhancements make it easier to compare metrics at a glance and perform deeper pipeline analysis.
April 30, 2026
Zoho Bigin - Android App Telephony Support
Bigin's Android app now supports built-in telephony, RingCentral, and Zoho Voice for in-app calling. You can make and receive calls, view associated deals during calls, and log follow-up activities without leaving the app.
April 11, 2026
Zoho Bigin - Introducing Product Catalog
Zoho Bigin now includes a Product Catalog feature that lets you showcase products on a public page and capture customer inquiries or orders automatically. Each submission flows directly into your Bigin pipelines for streamlined follow-up.
April 11, 2026
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