Zoho Desk News.

Zoho Desk is an omnichannel customer service platform that helps support teams deliver exceptional service. Manage tickets from email, chat, phone, social media, and web forms in one place. Automate workflows, build a self-service knowledge base, and use Zia AI to suggest responses and detect customer sentiment. Below is every Zoho Desk update we've covered — 6 so far, most recently on 13 May 2026.

Our Zoho Desk guide · Zoho One Consultancy